OUR SERVICES
We can cover all of the following key areas as part of
your management service:
Management
- Conducting timely property inspections on set dates
- Providing regular property inspection and client reports
- Carrying out independent health and safety checks as required by law
- Performing Company administration and directorship services, including filing accounts and annual returns and keeping registered details up to date for Residents Management Companies (RMCs)
- Attending resident meetings Arranging Annual General Meetings Handling Consents and Notices
- Supporting you on a range of property legal issues through our own legal team for speedy, cost-effective help
- Communication with residents on all relevant matters
Financial
- Providing you with regular balance sheets for the complete financial picture
- Collecting service charges and ground rents
- Preparing service charge budgets and year end accounts
Customer Services
- We treat each property under our care as a unique investment and every client as an individual. We place customer relationships at the very heart of everything we do and continually seek to innovate.
- We’re not interested in being the largest property service player, simply the best provider. We build our services around the people, companies and organisations we serve.
- The Gray Estates goal is to go out of our way to assist our clients. Always doing the right thing is what really sets us apart.
- We’re always friendly, professional and supportive meaning you can rely on us to look after you every step of the way.
Facilities Management
- For total peace of mind, we offer our own Gateway Facilities Management service.
- Scheduled inspections, performed on time, and essential regular communication.
- Planned maintenance schedules.
- Reliable reactive & emergency services to give you peace of mind.
- Safety and security installations and repairs in a timely and efficient manner.
- Trusted contracting services and provision.
- Every day, we use our expertise to pre–empt common problems or address any issues, without delay.
Health & Safety
- Specialist consultants to carry out risk assessment of common areas as stipulated by UK Health and Safety Law.
- We can cover a range of matters, from fire and electrical equipment safety to the control of substances hazardous to health and other statutory obligations.
- Identifying potential future problems that may impact health and safety requirements.
- Dedicated legal support providing professional support over health & safety issues.
- Expert advice and resources for common issues in rented property and changes in legislation.
Legal
- Inhouse, dedicated and cost effective legal team to help and support you on a wide range of property matters.
- Handling essential consents and notices.
- Landlord and letting legislation support.
- Right to manage, lease extension and freehold purchase support.