OUR SERVICES

We can cover all of the following key areas as part of
your management service:

Management

  • Conducting timely property inspections on set dates
  • Providing regular property inspection and client reports
  • Carrying out independent health and safety checks as required by law
  • Performing Company administration and directorship services, including filing accounts and annual returns and keeping registered details up to date for Residents Management Companies (RMCs)
  • Attending resident meetings Arranging Annual General Meetings Handling Consents and Notices
  • Supporting you on a range of property legal issues through our own legal team for speedy, cost-effective help
  • Communication with residents on all relevant matters

Financial

  • Providing you with regular balance sheets for the complete financial picture
  • Collecting service charges and ground rents
  • Preparing service charge budgets and year end accounts

Customer Services

  • We treat each property under our care as a unique investment and every client as an individual. We place customer relationships at the very heart of everything we do and continually seek to innovate.
  • We’re not interested in being the largest property service player, simply the best provider. We build our services around the people, companies and organisations we serve.
  • The Gray Estates goal is to go out of our way to assist our clients. Always doing the right thing is what really sets us apart.
  • We’re always friendly, professional and supportive meaning you can rely on us to look after you every step of the way.

Facilities Management

  • For total peace of mind, we offer our own Gateway Facilities Management service.
  • Scheduled inspections, performed on time, and essential regular communication.
  • Planned maintenance schedules.
  • Reliable reactive & emergency services to give you peace of mind.
  • Safety and security installations and repairs in a timely and efficient manner.
  • Trusted contracting services and provision.
  • Every day, we use our expertise to pre–empt common problems or address any issues, without delay.

Health & Safety

  • Specialist consultants to carry out risk assessment of common areas as stipulated by UK Health and Safety Law.
  • We can cover a range of matters, from fire and electrical equipment safety to the control of substances hazardous to health and other statutory obligations.
  • Identifying potential future problems that may impact health and safety requirements.
  • Dedicated legal support providing professional support over health & safety issues.
  • Expert advice and resources for common issues in rented property and changes in legislation.

Legal

  • Inhouse, dedicated and cost effective legal team to help and support you on a wide range of property matters.
  • Handling essential consents and notices.
  • Landlord and letting legislation support.
  • Right to manage, lease extension and freehold purchase support.